Legal Notice and General Terms of Use and Sale (GTU and GTS)
Last update: 01/03/2025
1. Legal Notice
1.1 Contact details:
1.2 Website host:
SCALEWAY SAS
Simplified joint-stock company with a capital of €214,410.50
Head office: 8 rue de la Ville l’Évêque, 75008 Paris, France
SIREN: 433 115 904 RCS Paris
EU VAT number: FR 35 433115904
Contact: BP 438, 75366 Paris Cedex 08, France
Technical support: Scaleway Support
1.3 Website activity
Monitoring and alert services for prefecture appointments.
2. General Terms of Use (GTU)
2.1 Purpose
These general terms of use govern the use of this website and the commercial transactions carried out on it. By accessing this site and placing an order, you unreservedly accept these terms.
2.2 Service description
The prefecture-alerte.com website allows users to receive an alert as soon as an appointment becomes available in their prefecture for a specific procedure.
2.3 Service access
Access to the services requires the creation of an account by the user, who must provide accurate, complete, and up-to-date information. Failure to comply with this requirement may result in the suspension or deletion of the user's account.
2.4 Personal data protection
We are committed to protecting your personal data in accordance with applicable regulations. Your information will not be shared with third parties without your consent. We undertake to comply with the General Data Protection Regulation (GDPR) and to protect your personal data. For any request to consult, modify, or delete your data, please contact us by email at [email protected]
Your data is kept for the entire duration of the service execution and for a maximum period of 3 years after the end of your contract.
2.5 Cookies
The site uses cookies for normal operation (payment and authentication system). We do not use monitoring services and do not transmit your information to any third-party services.
2.6 Intellectual property
All content on the site, including texts, images, graphics, logos, icons, and other elements, is protected by applicable intellectual property laws. Any reproduction, distribution, modification, adaptation, retransmission, or publication of this content, even partial, is strictly prohibited without the prior written authorization of the site publisher. Any unauthorized use of this content may result in legal action.
2.7 Modification of the GTU
The GTU may be modified at any time. As soon as a change is made, we will inform you on the site or by email within 30 days.
3. General Terms of Sale (GTS)
3.1 Type of service sold
The service offered consists of a monitoring and alert system for administrative procedures at the prefecture. Users can sign up to receive real-time alerts as soon as an appointment slot becomes available for a specific procedure in the prefecture of their choice. This service facilitates appointment booking by saving users from constantly checking slot availability.
3.2 Subscription terms
The user must create an account, choose their prefecture and procedure, then subscribe to a plan. The service is subject to an immediate payment obligation.
3.3 Price and payment terms
Prices are indicated in euros, all taxes included (VAT). Payment is made only by credit card.
3.4 Right of withdrawal
In accordance with Article L221-28 of the French Consumer Code, the user expressly acknowledges that the provision of the service begins as soon as their payment is validated and that they do not benefit from the right of withdrawal. By using the Site, the user agrees that the services are performed immediately, implying the absence of a right of withdrawal.
3.5 Legal warranty and liability
The site undertakes to provide a quality service but does not guarantee the availability of appointment slots.
3.6 Unsubscription
The user can unsubscribe at any time from their account and free of charge. The user continues to benefit from the service until the end of the paid period. Once the paid period is over, the user will no longer receive alerts.
3.7 Refund
The user expressly acknowledges that no refund will be made once payment has been validated. By subscribing to the service, the user accepts this condition without reservation.
3.8 Limitation of liability
The site cannot be held liable for direct or indirect damages caused by the use of the service. The user is solely responsible for the use of the service and the protection of their credentials. In case of loss or theft of their credentials, the user must inform the site without delay. The user acknowledges that the site cannot be held responsible for service interruptions, including service interruption for maintenance, updates, or for any other reason beyond the site's control.
3.9 Disputes and applicable law
In the event of a dispute, the parties will endeavor to find an amicable solution. Failing that, the dispute will be submitted to the competent courts and French law will apply.
3.10 Modification of the GTS
The GTS may be modified at any time. As soon as a change is made, we will inform you on the site or by email within 30 days.
These legal notices and general terms of use and sale (GTU and GTS) govern the use of this website and the commercial transactions carried out on it. By accessing this site and placing an order, you unreservedly accept these terms.